IP Spotlight: Ebow H-Smith began his journey in healthcare as an emergency medical technician, followed by a stint as a combat medic in the U.S. Army. Transitioning to civilian healthcare, Ebow found his calling in sterile processing while working as a surgical technician. Over the years, Ebow has progressed into leadership roles, and is currently an Administrative Director in Richmond, overseeing a team of over 500 FTEs. Ebows focus has been on implementing Lean Six Sigma principles, standardizing processes, and fostering staff education to enhance operational efficiency and patient safety.

Q & A with Ebow H-Smith, CIC, CPHQ, CHL, CIS, CER

• What motivated you to pursue CIC® certification?

Infection prevention has been central to my work in sterile processing, where I saw firsthand the critical role of sterilization in reducing healthcare-associated infections. The CIC® certification presented an opportunity to deepen my expertise, ensuring that my department’s efforts align with broader infection prevention and control standards. It was also a natural step in my commitment to healthcare quality and safety

• What steps did you take to prepare for the CIC®?

I approached preparation with the same principles I use in my work: structured planning and continuous learning. I utilized study guides, attended webinars, and joined study groups. Drawing on my background in healthcare quality and sterile processing, I focused on understanding the practical applications of infection control principles.

• How did your experience in sterile processing prepare you for the CIC®?

Working in sterile processing has given me a unique perspective on infection control, as this is where the prevention of surgical site infections begins. My experience includes implementing standard work processes and quality improvement initiatives that have reduced instrument defects and improved reprocessing efficiency. These projects required a strong understanding of infection prevention principles, which directly align with the competencies covered in the CIC®.

• What advice would you give to someone interested in pursuing CBIC certification?

I recommend starting with a solid understanding of the basics of infection prevention and control. Use available resources like CBIC’s candidate handbook, engage with professionals in the field, and seek mentorship. Most importantly, approach the certification as a chance to apply what you learn to real-world challenges, ensuring it translates into meaningful improvements in your work environment.

• Infection control often requires collaboration across different departments. How do you communicate infection prevention protocols with other healthcare staff and/or departments?

Effective communication is crucial. I use a combination of formal training sessions, visual aids, and hands-on demonstrations tailored to each department’s needs. I also prioritize creating open channels for feedback and ensure protocols are grounded in the latest standards and best practices, which fosters buy-in from staff.

• What other certifications do you hold, and how have they helped you professionally?

In healthcare, I hold certifications and fellowship (FCS) in sterile processing (CRCST, CIS, CER, CHL) and healthcare quality (CPHQ). These credentials have enhanced my ability to integrate quality improvement into sterile processing operations, enabling me to lead initiatives that significantly improve patient outcomes. My Lean Six Sigma Green Belt certification has been instrumental in streamlining processes and reducing defects.

• Is there anything else that you would like to share with CBIC’s network?

Infection prevention is a shared responsibility that transcends departments. By fostering a culture of collaboration, continuous learning, and adherence to standardized processes, we can collectively achieve safer patient outcomes. Additionally, I’m passionate about extending these practices to developing nations, where resources are limited, to improve global healthcare quality and safety.